Specification criteria

Specification

Is there an initial sign up cost?

No

Sign up cost (£) 

N/A

Details of what extras sign up includes 

N/A

Contract or Pay as you go 

Monthly cost (£) 

  7

Monthly cost details 

N/A

Is VoIP service available regardless of which ISP you use? 

Yes

Details of ISP VoIP service is linked to (if applicable) 

N/A

What is the minimum contract term? (months)

1

Making and receiving calls

Can calls be made to traditional landlines? 

Yes

Can calls be received from traditional landlines? 

Yes

Is it free to receive calls from traditional landlines? 

Yes

Can calls be made/received if the computer is switched off?

Are there any conditions for using VoIP when computer switched off?

Details of free calls?

Anytime landline calls to 34 Worldwide

destinations including the UK

What happens if there is broadband problems?

The service won’t work

International call costs

Cost of calling Australian landline (pence per minute)

0

Cost of calling Spanish landline (pence per minute

0

Cost of calling American landline (pence per minute)

0

Additional Features

Do you get free equipment as part of the package?

No

What equipment is provided free as part of the package?

N/A

Is the service compatible with Apple Mac computers?

Yes

Are there any conditions to using the service on a Mac computer

No

Free voicemail?

Free group calling?

Yes

Geographic number available?

Yes

Cost of geographic number

3 numbers free

How much does it cost to send an SMS (text) message from your

 VoIP service to a mobile phone?

Different rates depending

on country. £0.064 for UK 

Additional costs/services

All Skype calls to landlines are subject

to a connection fee of 3.3 pence

Specification criteria

Specification

Is there an initial sign up cost?

No

Sign up cost (£) 

N/A

Details of what extras sign up includes 

N/A

Contract or Pay as you go 

Monthly cost (£) 

  3

Monthly cost details 

N/A

Is VoIP service available regardless of which ISP you use? 

Yes

Details of ISP VoIP service is linked to (if applicable) 

N/A

What is the minimum contract term? (months)

1

Making and receiving calls

Yes

Can calls be made to traditional landlines? 

Yes

Can calls be received from traditional landlines? 

Yes

Is it free to receive calls from traditional landlines? 

Yes

Can calls be made/received if the computer is switched off?

Are there any conditions for using VoIP when computer switched off?

Details of free calls?

Anytime landline calls to your choice of 20

destinations including the UK

What happens if there is broadband problems?

The service won’t work

International call costs

Cost of calling Australian landline (pence per minute)

1 ppm

Cost of calling Spanish landline (pence per minute

0

Cost of calling American landline (pence per minute)

1 ppm

Additional Features

Do you get free equipment as part of the package?

No

What equipment is provided free as part of the package?

N/A

Is the service compatible with Apple Mac computers?

Yes

Are there any conditions to using the service on a Mac computer

No

Free voicemail?

Free group calling?

Yes

Geographic number available?

Yes

Cost of geographic number

Free

How much does it cost to send an SMS (text) message from your

 VoIP service to a mobile phone?

Different rates depending

on country. £0.064 for UK 

Additional costs/services

All Skype calls to landlines are subject

to a connection fee of 3.3 pence

Specification criteria

Specification

Is there an initial sign up cost?

No

Sign up cost (£) 

N/A

Details of what extras sign up includes 

N/A

Contract or Pay as you go 

PASYG

Monthly cost (£) 

N/A

Monthly cost details 

N/A

Is VoIP service available regardless of which ISP you use?

Yes

Details of ISP VoIP service is linked to (if applicable)

N/A

What is the minimum contract term? (months)

0

Making and receiving calls

Yes

Can calls be made to traditional landlines?

Yes

Can calls be received from traditional landlines?

Yes

Is it free to receive calls from traditional landlines?

No

What is the charge to receive calls from traditional landlines?

£11.50 for 3 months

or £40.25 for 12 months.

Are calls made through the user’s PC or by using an adapter?

Either

Can calls be made/received if the computer is switched off?

Yes

Are there any conditions for using VoIP when computer switched off?

The user has to have a device that has Skype

embedded in it. Like the Philips 841 phone.

Does the package include free calls other than to users of the same service?

No

Details of free calls?

N/A

Is it possible to make calls to the emergency services (ie 999 calls)?

No

Will the emergency services automatically know the location of the person who dialled

the number (even if they are not at home)?

N/A

International call costs

Cost of calling Australian landline (pence per minute)

1 ppm

Cost of calling Spanish landline (pence per minute

1 ppm

Cost of calling American landline (pence per minute)

1 ppm

Do you get free equipment as part of the package?

Yes

Free Voicemail?

Yes

Free group calling?

Yes

Is the service compatible with Apple Mac computers?

Yes

Geographic number available?

Yes

Additional Features

Do you get free equipment as part of the package?

No

What equipment is provided free as part of the package?

N/A

Is the service compatible with Apple Mac computers?

Yes

Are there any conditions to using the service on a Mac computer

No

Free voicemail?

£3.45 for 3 months or £11.50

for 12 months.

Free group calling?

Yes

Geographic number available?

Yes

Cost of geographic number

£11.50 per month or £40.25 for 12 months

How much does it cost to send an SMS (text) message from your

 VoIP service to a mobile phone?

Different rates depending

on country. £0.064 for UK

Additional costs/services

All Skype calls to landlines are subject

to a connection fee of 3.3 pence